Excellence in Customer Service Award
The Excellence in Customer Service Award recognises businesses that consistently go above and beyond to meet and exceed their customers’ expectations. In a competitive marketplace, providing outstanding service is not just an advantage—it’s a necessity.
This award aims to celebrate those organisations that have developed effective strategies to enhance customer satisfaction and loyalty while driving business growth.
Our judges are eager to see how your organisation prioritises customer needs and measures service effectiveness, ensuring that customer experience remains at the forefront of your operations.

What We’re Looking For
In a world where customers have endless options, outstanding service can set your business apart from the competition.
If your organisation is committed to providing exceptional customer experiences and fostering long-term relationships, we invite you to showcase your achievements in this category.
Let’s celebrate those who are making a difference in customer service and setting a benchmark for others to follow!
Going Above and Beyond
Share examples of how your business has delivered exceptional service that truly sets it apart. Whether it’s personalised experiences, quick resolutions to problems, or innovative service offerings, we want to hear how you’ve made an impact that customers won’t forget.
Demonstrating Excellent Communication and Relationship-Building
Strong communication is key to great customer service. Tell us how your team fosters relationships with customers, ensuring their needs are understood and met. What methods do you use to gather feedback and monitor customer interactions?
Customer Service Driving Business Growth
Exceptional customer service can be a powerful driver of business success. We’re looking for evidence of how your customer service efforts have contributed to increased sales, customer retention, or market share. How do you connect service excellence to your overall business performance?
Positive Customer Feedback
Testimonials, reviews, and customer satisfaction scores are invaluable. Share any positive feedback you've received from customers that highlights your service excellence. Real stories and data can help demonstrate the impact of your approach.

Sponsorship Opportunity
Join us in celebrating excellence in business by sponsoring the Barnsley and Rotherham Business Award. As a sponsor, your brand will be showcased alongside the most innovative and successful companies, gaining unparalleled exposure to industry leaders, entrepreneurs, and decision-makers.